BokorVPN's Privacy Policy

We absolutely do not retain any logs that could potentially identify or facilitate the monitoring of user activities

Welcome!

Our dedication is to protect the privacy of everyone using our website and services. In this policy, when we say “we,” “us,” or “our,” we’re referring to BokorVPN

  • User Information We Collect

When you register with BokorVPN, we only request the following details:

  • Name
  • Email address
  • Password
  • Payment method

This information is gathered and stored as “stored data” to enhance and provide better services to you. No other details are collected or stored during the signup process.

Additionally, for customer support and service improvement purposes during your use of our services, we collect the following information:

  • Day Of Connection (Time Is Not Tracked Or Stored)
  • ISP Tracking (Personal IP Or Exact Location Is Not Tracked Or Stored)
  • Connection Time (Specific Times Of Connection Are Not Tracked Or Stored)
  • Usage And Activity Logs (No Monitoring Or Storage Of Activity Logs For Any User)

For app and service enhancements, we gather the following information:

  • Software Analytics And Statistics
  • Data From Emails, Live Chats, And Feedback Forms

However, We Do Not Retain Any Logs That Could Identify Or Aid In Monitoring Your Activity. This Practice Ensures That BokorVPN Has No Information To Share Even If Compelled To Do So. We Specifically Do Not Store The Following Records:

  • Browsing Activity
  • Secure and Anonymous Browsing
  • Blazing-Fast Streaming
  • Protection Against WebRTC Leaks
  • Unlimited Bandwidth and More

Your personal information should not be controlled by data brokers; BokorPrivacy will locate and request the removal of any data brokers that may have access to it on your behalf

  • Browsing activity
  • Identifiable connection logs
  • Records of IPs assigned
  • A customer's original IP
  • Connection timestamps
  • Browsing history
  • Sites visited
  • Outgoing traffic
  • Content or data accessed
  • DNS queries generated by the user

You remain invisible online – even we lack the ability to observe your online activities. Our systems, processes, and servers are intentionally designed to refrain from storing any of the user information mentioned above. This deliberate design ensures that no data can be retained.

  • The collected information serves the following purposes:
  • To provide, operate, and maintain our services:

This information is utilized to ensure the functioning and maintenance of our services.

  • To improve, personalize, and expand our services:

We use the gathered data to enhance, tailor, and expand the range of services we offer.

  • To analyze and improve user experience:

The information allows us to analyze and enhance the overall user experience.

  • To communicate with you:

Direct communication or communication through our partners is facilitated for user service, providing updates, sharing other service-related information, and for marketing and promotional purposes.

  • To process your transactions:

The collected data is used in processing transactions related to our services.

  • To improve our contract management:

Information is employed to enhance our contract management processes.

  • To enforce our Terms of Service or other legal rights:

 We utilize the collected data to enforce compliance with our Terms of Service and uphold other legal rights.

This strategic use of stored data ensures that we can continue delivering and improving our services while maintaining the utmost privacy for our users.

  • Our VPN connection logs are designed not to collect the following information:
  • Your origin IP
  • Your VPN IP
  • The specific time a user connected to our server
  • Any activity conducted when connected to our servers

Please note that in the case of a Dedicated IP addon purchase, a fixed and dedicated VPN IP is assigned to the user, and this information remains in our records for 25 days after a subscription ends.

  • Bandwidth use and consumption:

All BokorVPN subscribers enjoy unlimited bandwidth, regardless of usage. We monitor the total bandwidth consumed by a user to ensure everyone receives optimal speeds and the best possible experience from our product. BokorVPN reserves the right to contact users regarding bandwidth irregularities and service disruptions for other users resulting from these irregularities.

  • Software analytics and statistics:

BokorVPN gathers minimal connection statistics and reports, all of which exclude identifiable data or behavior, such as web traffic details, IP addresses, and DNS requests. This collection is strictly for ensuring the best service and customer support for our users.

We conduct VPN diagnostics and monitor crash reports to:

  • Better understand the functionality of our software.
  • Track how often the BokorVPN app is used.
  • Understand events occurring within the app.
  • View aggregated usage.
  • Track performance data.
  • Monitor failed connection attempts.

It is essential for our customers to keep their apps updated consistently to ensure compatibility with our terms and conditions. Users are notified about upgrades whenever possible.

In addition to users’ data, it is crucial for BokorVPN to maintain a record of all user communications to ensure seamless service delivery and provide excellent customer support. We retain records of all correspondence, including questions, complaints, or compliments submitted through our apps, website, or extensions.

  • BokorVPN employs various third-party platforms for customer support and communication, each governed by its own privacy policy:
  • Bandwidth use and consumption:

Our systems are distributed globally, meaning that stored data travels through servers located in various locations, which may or may not be within the customer’s country of residence. While we depend on third-party service providers to deliver our services, we prioritize the protection of stored data throughout this process. BokorVPN has established stringent data protection agreements with all providers.

It is crucial for users to comprehend that their stored data may be transferred and/or processed when necessary. This is an essential component in maintaining excellence in our services and upholding our commitment to the Terms of Service.

  • User Information We Collect

With the exception of the stored data outlined in section 2, BokorVPN neither retains any user data nor shares, sells, or rents it out to any third party. Consequently, no such information is retained within our systems. The data mentioned in section 2 is stored solely to provide the products and services required by users, and it is safeguarded without being shared or sold to any third party.

  • Security Measures to Protect Your Information:

All stored data is secured using robust cryptographic algorithms whenever necessary. BokorVPN implements appropriate measures to safeguard all customer information against unauthorized access, alteration, destruction, and disclosure of data. Access to personal customer information by BokorVPN employees, contractors, and agents is strictly restricted.

It is imperative for all users to understand that, despite the strictest precautionary measures taken, no system can be declared 100% foolproof, protected, or secure.

  • Data Retention Policy and Your Data Protection Rights:

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • You can access, correct, and update the information within your member’s area profile
  • You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send to you.
  • You may request deletion of your personal user profile if you decide to leave our services completely. This can be done by sending an email to support@Bokorvpn.com. If you request the deletion of your profile, it may take up to a month (30 days) to complete. Your email address will be retained and used to prevent account duplication and creation of fake accounts in your name. Your email address will be deleted only after receiving an explicit request from you.
  • Cookies and BokorVPN:

BokorVPN utilizes various types of cookies to store information related to a visitor on our website. This is done to provide the best experience and deliver advertising messages and offers relevant to our users. For more details on how BokorVPN uses cookies, including data collection, usage, and opting out.

  • Data Sharing with OpenAI:

The prompts you submit to BokorAI will be shared with OpenAI for content moderation purposes, but OpenAI will not use your prompts to train or improve their models. OpenAI will delete your prompts after 30 days. Your personally identifiable information will not be shared with OpenAI, ensuring complete anonymity while using BokorAI. Further details on data usage by OpenAI can be found in OpenAI’s API Data Usage Policy.

  • Data Sharing with Third Parties via BokorAI:

Your prompts (e.g., when you ask BokorAI ‘what is VPN’) will be shared with OpenAI. However, your prompts and customer data associated with your BokorVPN account will never be shared with any other third parties. Your prompts and queries will be stored by BokorAI but will never be attributable to you as a user. This data is only collected to ensure the services we offer to our users are of the highest quality.

  • Third-Party Website Links:

BokorVPN’s website may include links to third-party websites. We do not have control over their privacy practices, nor can we assume responsibility for them.

  • Financial and Credit Information:

Similar to other online businesses, BokorVPN utilizes third-party payment processors. All payment data is managed by the respective processor. While some processors require us to facilitate the payment process, we ensure that all payments are processed in real-time and transmitted to the processor and chargeback service without storing any data. For a comprehensive understanding of the information collected, stored, and used by your preferred payment processor, please refer to their privacy policy. To uphold privacy and anonymity, BokorVPN accepts Coin Payments and Gift Cards as payment methods, which are 100% anonymous.

  • Consent and Age Restrictions:

By using our website, apps, extensions, and services, users implicitly agree to our Privacy Policy and Terms of Usage. BokorVPN services are intended for individuals aged 18 or older. Parents or legal guardians are urged to promptly inform BokorVPN of any unauthorized or underage use of our services.

  • Legal Basis:

Our legal basis for collecting and using your personal information primarily revolves around providing our services. The specifics depend on the personal information in question and the context in which it is collected. We only collect personal information from users in two instances:

  • When users sign up and enter into a contract with us.
  • When processing is in our legitimate interests and does not infringe upon your privacy rights.
  • Contact Information:

For any questions or clarification regarding our Privacy Policy, please direct your queries to: [Contact Email Address]

  • Amendments:

BokorVPN reserves the exclusive right to revise and amend its Privacy Policy as deemed necessary. When a revision occurs, the updated date will be prominently displayed at the top of this page.

BokorVPN encourages all users to regularly check this page for any updates or modifications to the policy.

Users acknowledge and agree that it is their responsibility to periodically review this Privacy Policy and stay informed about any changes. Therefore, by utilizing our products, users confirm their acceptance and agreement to the BokorVPN Privacy Policy, including any alterations made to it.

BokorVPN Apps

BokorVPN

VPN Setup

VPN Add-ons

About BokorVPN

Discover

Tools

Help

Programs

Information

Copyright Bokor Vpn © 2023. All rights reserved